Privacy Policy

LAST UPDATED: 08.01.2025

Welcome to Nexu Hospitality

1. Introduction

Nexu Hospitality (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with our business, including visitors to our website (if applicable), clients, and other partners. This Privacy Policy explains how we collect, use, disclose, and protect personal information.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, email address, phone number, and other contact details.   
  • Business Information: Company name, job title, industry, and other business-related information.
  • Financial Information: Payment information, billing address, and transaction history (if applicable).
  • Communication Data: Records of communications with us, including emails, phone calls, and messages.
  • Website Usage Data: Information about how you use our website (if applicable), such as IP address, browser type, pages visited, and referring website. This may be collected through cookies and similar technologies (see section 6).
  • Project-Related Information: Information provided to us in connection with consulting projects, which may include sensitive business data.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • Providing Services: To deliver consulting services, manage projects, and communicate with clients.
  • Business Operations: To manage our business operations, including invoicing, accounting, and customer support.
  • Marketing and Communication: To send marketing materials, newsletters, and other communications about our services (where permitted by law and with your consent, where required). You can opt out of these communications at any time.
  • Website Improvement: To analyze website usage and improve our website’s functionality and user experience (if applicable).
  • Legal Compliance: To comply with applicable laws and regulations.

4. How We Share Your Information

We may share your personal information with the following third parties:

  • Service Providers: We may share information with third-party service providers who assist us with business operations, such as freelancing professionals, social media management agencies, Ai marketing platforms,IT support, payment processing, and marketing. These providers are contractually obligated to protect your information.
  • Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred as part of the transaction.
     

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:   

 
  • Data Encryption: Using encryption to protect sensitive data during transmission and storage.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Assessments: Conducting regular security assessments to identify and address vulnerabilities.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.   

 

6.Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Site. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy (if applicable)

7.Your Rights

Under the UK GDPR, you have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your data under certain circumstances.

  • Restriction: Request restriction of processing under certain conditions.

  • Data Portability: Request transfer of your data to another controller.

  • Objection: Object to processing based on legitimate interests or for direct marketing.

  • Withdraw Consent: Withdraw consent at any time, where applicable.

To exercise these rights, please contact us using the contact information below.   

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.   

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website (if applicable) and notify you as required by law.   

10. International Data Transfers

If we transfer your personal information outside the UK or European Economic Area (EEA), we will ensure adequate safeguards are in place, such as standard contractual clauses or adequacy decisions.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]